Our products are digital goods (an e-book you read online with a personal access code). We want you to be satisfied with your purchase, so please read our policy below.
Digital Products
Because our products are delivered electronically and cannot be returned once accessed, all sales are generally final. However, we will happily assist in the following cases:
- You were charged more than once for the same order.
- You did not receive access to the product you paid for.
- The file is corrupted or the wrong item was delivered and we cannot fix it.
Requesting a Refund
To request a refund, contact us within 7 days of your purchase on WhatsApp with your order number and the reason for the request.
Processing
Approved refunds are processed back to your original payment method within 7–10 business days. The time for the amount to appear may vary depending on your bank, wallet, or card issuer.
Contact
For any refund questions, please visit our Contact page.